FAQ

Orders:

How does COVID-19 affect my order?
As a small business, we are extremely grateful for your support during this time. We are still shipping orders during the coronavirus crisis, but please be patient as shipping may take longer than usual. You will receive a shipping confirmation with your tracking number when your order ships.

What forms of payment do you accept?
We accept Visa, Mastercard, Amex, Discover, Apple Pay, Paypal, Amazon Payments as well as many preferred international payment options.

Is my payment secure?
Protecting your sensitive payment data is important to Rowing Blazers, and we have taken several steps to ensure all of your data is secure.

Is sales tax added to my order?
All orders to the United States, including territories are subject to local sales tax.

How do I know which size to choose?
We include size guides on many of the product pages of our website. For additional sizing information, please contact us at customerservice@rowingblazers.com.

Which products are excluded from discounts?
Made To Order shirts, blazers, and trousers, watches, books, prints, posters, gift cards, vintage items, club items, and 3rd party vendors including but not limited to Artemis, Depuis Toujours, Jet Set Candy, Foundwell Vintage, Jessica Biales, Saint Ivory, Smathers & Branson, Wind Vintage, Nantucket V. Hamptons, and Sonic Editions are all excluded from discounts.

Can I use a discount code during a sale?
We do not accept discount codes on already discounted items during any promotional periods.

An item I like is out of stock. When will you receive more inventory?
You may sign up to the waiting list directly on the product page. For more information, please contact us at hello@rowingblazers.com.

Do you sell gift cards?
Yes. You may purchase gift cards here. Please note purchases outside of the United States cannot be made using a gift card at this time. Gift cards purchased at rowingblazers.com are non-refundable.

Do you offer gift wrapping?
We do not offer gift wrapping at this time.

Shipping:

For information regarding shipping timelines and rates, please click here.

How can I track my order?
Simply log in to your account and track the status of your order here.

How can I change or cancel my order?
You can modify or cancel your order up to an hour after it was placed.  After that time, you are able to return your item in accordance to our return policy here.

Returns:

Please refer to our return policy here.


General:

How do I contact your team if my question isn’t answered here?
Please feel welcome to contact us at hello@rowingblazers.com 24/7 or call us at 1-586-5-ROWING Monday - Saturday between 10am - 6pm EST! 

 For press inquiries please e-mail press@rowingblazers.com.